Print Send to a Colleague Increase Font Size

Expertise

Outsourcing

The outsourcing of information technology infrastructure and business processes are complex transactions involving numerous diverse legal and business issues that require specialized legal resources and a multidisciplinary approach. Ogilvy Renault's outsourcing practice team has the expertise and specialized industry experience to assist both customers and vendors in all aspects of the outsourcing process, from the request for proposal (RFP) preparation response stage through to structuring, drafting and negotiating the outsourcing agreement and helping to manage the vendor-customer relationship during the initial transition and throughout the outsourcing relationship. 

The outsourcing practice team is fully integrated with the firm's Technology Business Group as well as the firm's other practice areas, enabling our team to offer unparalleled breadth and depth of experience to effectively represent and advise our clients on the complexities of outsourcing and the challenging legal issues that arise in such transactions.

Services

We have assisted clients in various industry sectors (including financial services, manufacturing, technology and government) with outsourcing transaction for many different types of services, such as IT infrastructure, application development and maintenance, managed services and business process outsourcing (BPO).

Client Work
Outsourcing of all Canadian Imperial Bank of Commerce VISA and American Express Credit Card Transaction Processing

Counsel to Total Systems Services Inc., a U.S. international credit card transactions processing corporation  More

Acted for Nortel Networks Corporation

In connection with software development and support outsourcing transaction  More

Hydro Ottawa Limited Outsourcing Deal

Outsourcing of customer information billing system and human resource systems  More

CGI Group Inc. Outsourcing Deal with Royal & Sun Alliance Insurance Company of Canada

Outsourcing of mainframe and mid-range equipment and data storage services  More

Bombardier Aerospace Outsources Application Services, Help Desk, Infrastructure and Data Centre

Acted for Bombardier in its seven-year outsourcing of operations  More

Acted for Imperial Tobacco Canada Limited

In connection with the business process outsourcing (BPO) of its human resources and accounts payable system to Arinso Canada Limited  More

Cirque du Soleil Inc. Outsources IT Services and Infrastructure to CGI Group Inc.

Acted in this $130 million international outsourcing deal  More