Expertise
Outsourcing
The outsourcing of information technology infrastructure and business processes are complex transactions involving numerous diverse legal and business issues that require specialized legal resources and a multidisciplinary approach. Ogilvy Renault's outsourcing practice team has the expertise and specialized industry experience to assist both customers and vendors in all aspects of the outsourcing process, from the request for proposal (RFP) preparation response stage through to structuring, drafting and negotiating the outsourcing agreement and helping to manage the vendor-customer relationship during the initial transition and throughout the outsourcing relationship.
The outsourcing practice team is fully integrated with the firm's Technology Business Group as well as the firm's other practice areas, enabling our team to offer unparalleled breadth and depth of experience to effectively represent and advise our clients on the complexities of outsourcing and the challenging legal issues that arise in such transactions.
Services
We have assisted clients in various industry sectors (including financial services, manufacturing, technology and government) with outsourcing transaction for many different types of services, such as IT infrastructure, application development and maintenance, managed services and business process outsourcing (BPO).
Client Work
Outsourcing of all Canadian Imperial Bank of Commerce VISA and American Express Credit Card Transaction Processing
Counsel to Total Systems Services Inc., a U.S. international credit card transactions processing corporation
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Acted for Nortel Networks Corporation
In connection with software development and support outsourcing transaction
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Hydro Ottawa Limited Outsourcing Deal
Outsourcing of customer information billing system and human resource systems
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CGI Group Inc. Outsourcing Deal with Royal & Sun Alliance Insurance Company of Canada
Outsourcing of mainframe and mid-range equipment and data storage services
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Bombardier Aerospace Outsources Application Services, Help Desk, Infrastructure and Data Centre
Acted for Bombardier in its seven-year outsourcing of operations
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Acted for Imperial Tobacco Canada Limited
In connection with the business process outsourcing (BPO) of its human resources and accounts payable system to Arinso Canada Limited
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Cirque du Soleil Inc. Outsources IT Services and Infrastructure to CGI Group Inc.
Acted in this $130 million international outsourcing deal
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Contacts

Robert L Percival
416.216.4075
rpercival@ogilvyrenault.com
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Marc A. Tremblay
514.847.4896
matremblay@ogilvyrenault.com
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Peter S. Newell
416.216.2963
pnewell@ogilvyrenault.com
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Pierre-Paul Henrie
613.780.3777
phenrie@ogilvyrenault.com
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